Business Information

Company Overview

Muzig AI is a cutting-edge artificial intelligence music generation platform that empowers users to create, customize, and enjoy AI-generated music. We leverage advanced machine learning technologies to provide innovative music creation tools for both personal and professional use.

Business Registration Details

Company Name

Artium Group Co., Ltd.

Business Registration Number

677-88-02368

Representative Information

Representative

Sungik Jung

Business Type

Technology Services / AI Software

Contact Information

Customer Support Email

[email protected]

Support Hours

Monday - Friday, 9:00 AM - 6:00 PM (KST)

Business Address

Headquarters

8F, Pangyo tower
Seongnam-si, Gyeonggi-do, Republic of Korea

Service Information

Primary Services

  • AI-powered music generation and composition
  • Music editing and customization tools
  • Music library management services
  • Subscription-based music creation platform

Target Markets

  • Individual music creators and enthusiasts
  • Content creators and media professionals
  • Educational institutions
  • Commercial music production

Payment and Billing

Accepted Payment Methods

  • Toss Payment (Korean)

Payment Processing

All payments are processed securely through certified payment gateway providers. We do not store credit card information on our servers.

Customer Support

Support Channels

  • Email support with 24-hour response time
  • In-app chat support during business hours
  • Comprehensive FAQ and documentation
  • Video tutorials and user guides

Response Times

  • General inquiries: Within 24 hours
  • Technical issues: Within 12 hours
  • Billing questions: Within 6 hours
  • Urgent matters: Within 2 hours

Dispute Resolution

For any disputes or complaints regarding our services:

  • First contact our customer support team via email or in-app chat
  • If unresolved, disputes may be escalated to management review
  • External mediation services are available through consumer protection agencies
  • Legal disputes are subject to the jurisdiction of Seoul Central District Court

Regulatory Compliance

Muzig AI operates in compliance with:

  • South Korean E-commerce Consumer Protection Act
  • Personal Information Protection Act (PIPA)
  • Copyright Act and intellectual property laws
  • International data protection regulations (GDPR, CCPA)
  • Software licensing and AI technology regulations

Intellectual Property

All trademarks, service marks, and copyrights used in connection with Muzig AI are the property of their respective owners. The Muzig AI name, logo, and platform design are proprietary to Muzig AI Inc. Users retain rights to music created using our platform as outlined in our Terms of Service.

Last updated: July 2025

© 2025 Artium Group Co., Ltd. All rights reserved.

This information is provided for transparency and regulatory compliance. Contact us if you need additional business documentation.