Privacy Policy

Your privacy matters to us

Last updated: July 2025

This Privacy Notice explains how your information is collected, used, shared, stored, and secured by muzig.ai ("muzig.ai," "we," "us," or "our") when you interact with our website (www.muzig.ai), mobile applications, AI music generation tools, or other related services (collectively, the "Services"). It also outlines your rights and choices regarding your personal data.

Overview

We value your privacy and are committed to handling your personal information in accordance with applicable data protection laws. This notice explains:

  • What data we collect
  • How we use your data
  • How cookies and tracking tools work
  • How we share information
  • How we store and secure data
  • How long we retain your data
  • How you can update, delete, or opt out of communications
  • Your rights under applicable laws (including GDPR, CCPA)

Please note: Our Services may contain links to third-party platforms, such as social networks. Their privacy policies will govern your interactions with those platforms. We encourage you to review their policies independently.

What We Collect

1. Information You Provide

When you create an account, contact us, use our tools, or submit content (lyrics, audio, prompts, etc.), we may collect:

  • Your name, email, phone number, physical address
  • Your job title or company (if relevant)
  • Account login credentials
  • Subscription details and transaction history
  • Uploaded or generated content ("Content")
  • Any other data you voluntarily share

2. Information We Collect Automatically

As you use our Services, we gather:

  • IP address, browser type, device model, OS version
  • Pages visited, actions taken (e.g., song generations, likes, prompt reuse)
  • Search queries, interaction logs, playback behavior
  • Cookie and analytics tracking data

3. Information from Third Parties

We may receive data about you from:

  • Login integrations (e.g., Naver, Google)
  • Marketing or referral partners
  • Public or commercial data providers
  • Your employer (if accessing muzig.ai as part of a group license)

How We Use Your Information

1. To Provide the Service

We use your data to:

  • Authenticate and manage your account
  • Deliver music generation and other core functions
  • Support your use of the platform

2. To Communicate With You

We may contact you about:

  • Support inquiries
  • Updates, alerts, technical notices
  • Service announcements, billing messages

3. To Offer Promotions

With your consent or under legitimate interest, we may send you:

  • Offers, updates, newsletters, or events

You can opt out at any time.

4. To Ensure Security

We monitor usage to detect fraud, abuse, or unauthorized access and protect users and infrastructure.

5. To Comply With Law

We process data to meet legal obligations, enforce our Terms of Service, or defend against legal claims.

6. To Improve the Service

We may use your activity and generated Content (e.g., lyrics, prompts) to train our models, develop new features, and enhance our Services.

Cookies and Tracking

We use cookies, SDKs, and similar tools to:

  • Enable core functionality (e.g., login, session retention)
  • Personalize user experience
  • Analyze usage (via services like Google Analytics)
  • Deliver relevant marketing content

You may disable cookies via browser settings, but this may limit certain features.

How We Share Your Information

We do not sell your personal information.

We may share your information:

  1. With other users – when you use collaborative or sharing features
  2. With service providers – for hosting, analytics, marketing, or support
  3. With your consent – such as testimonials or login integrations
  4. For legal reasons – to comply with law or defend our rights
  5. During business transitions – in case of merger, acquisition, or restructuring

Data Storage and International Transfers

We primarily store data on servers located in the Republic of Korea. If you are located outside the Republic of Korea, your data may be transferred to and processed in jurisdictions that provide appropriate safeguards or have been recognized as having adequate legal protections under applicable data protection laws.

Data Security

We apply commercially reasonable security practices. However, no system is perfectly secure. Please protect your login credentials and avoid transmitting sensitive info via unsecured channels.

Data Retention

We retain your data only as long as necessary for:

  • Delivering services
  • Compliance with legal or contractual requirements
  • Security or audit purposes

Your Choices

If you wish to opt out of marketing communications, update or correct your personal information, or request the deletion of your data, please contact us at [email protected]; note that certain information may be retained for legal, contractual, or operational reasons, and future interactions with the service may result in new data collection.

Rights Under the Personal Information Protection Act (PIPA) – Republic of Korea

If you are located in South Korea, you have the following rights under the Personal Information Protection Act (PIPA):

  • Request access to your personal information
  • Request correction, deletion, or suspension of processing
  • Withdraw your consent to the collection or use of your information
  • File a complaint with the Personal Information Protection Commission (PIPC) or another relevant authority

muzig.ai does not sell personal information or knowingly collect data from users under the age of 18. To exercise your rights, please contact [email protected]. We may require identity verification to process your request.

Children's Privacy

muzig.ai is not intended for users under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact [email protected] for removal.

Changes to This Policy

We may update this Privacy Notice periodically. Changes will be posted here with a revised effective date. For material updates, we may notify you by email or via the platform. If you disagree with this policy, please discontinue use of our Services.

Contact Us

For any questions or concerns about this Privacy Notice, please contact:

📧 Email: [email protected]

📍 Legal jurisdiction: Seoul Central District Court